Frequently Asked Questions
1. How long are shipping times?
Your products will ship within one to five days of your order, and then take 10 to 20 days to reach your doorstep. Each product at Handy Idea Store has an estimated delivery time that you can find in the product description.
2. What's your return policy?
When it is before 30 days of receiving the item, contact us through "firstname.lastname@example.org" and we will instruct your return procedure and upon receiving the item we’ll give you your money back in full.
3. Can I cancel my order?
Cancellations are possible before the product is shipped or if you do not receive your package within the time frame specified for each individual product.
4. What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you replacement or a refund.